Contact Information – Atelier Tan Singapore
Customer Support
If you have any questions regarding your order, shipping, returns, refunds, products, or any other matter related to our store, you can contact our customer support team by email.
Customer support email:
Our team will do its best to review your request and respond as soon as possible.
What to Include in Your Message
To help us assist you more quickly, please include the following information when contacting us:
-
Your full name
-
Your order number, if applicable
-
The email address used to place the order
-
A clear description of your request
-
Photos or supporting documents, if relevant
For questions about damaged, defective, incorrect, or missing items, please include clear photos showing the issue.
Order Enquiries
For order-related enquiries, please contact us at:
Please include your order number so that our customer support team can locate your order more easily.
Shipping Enquiries
If you have questions about shipping, delivery times, tracking information, or delivery issues, please contact us by email.
Estimated delivery times and shipping conditions are explained in our Shipping Policy.
Returns and Refunds
If you would like to request a return or refund, please contact our customer support team before sending any item back.
Returns sent without prior approval may not be accepted or processed.
For return and refund requests, please contact:
Please include your order number, reason for return, and photos of the item where applicable.
Business Information
This online store is operated by:
RTD COMMERCE LLC
Rodrigo Azevedo Ribeiro, Sole Member
30 N Gould St Ste R
Sheridan, WY 82801
United States
Trading Name
Atelier Tan Singapore
Customer Support Email
Postal Address
RTD COMMERCE LLC
Rodrigo Azevedo Ribeiro, Sole Member
30 N Gould St Ste R
Sheridan, WY 82801
United States
Important Notice
Please do not send returns to the postal address listed above unless our customer support team has specifically instructed you to do so.
Return items must be sent only to the return address provided by our customer support team after your return request has been approved.
Items sent to the wrong address or sent without prior approval may not be accepted or processed.
Contact
For any questions regarding Atelier Tan Singapore, please contact us at: